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Frequently Asked Questions
Have a question? Find the answer here! Use the quick links below to jump to your information:
FAQ's
  • How do I access my PDFs?

    Unlike buying a book, CD or DVD in the store, you must first access your digital product. The following steps will make downloading a breeze!


    1) Sign into your account "Cart Login"

    2) Click on your order

    3) Click on the blue download links at the bottom of the page.

  • How can I contact you if I have a question?
    Being that our business is dominantly online based, we provide email customer service. Our business hours are Monday - Friday from 8-4PST and we strive to respond to all questions within 72 business hours depending on the inquiry.
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  • What is your No-Risk Money Back Guarantee?
    At JustMakeItEasy/AntHillPress we offer only the best, so we know you'll be satisfied. When you subscribe to the Analysis Tools, if our report system does not find even one thing to improve your business then you will receive your money-back. Your satisfaction is our priority so if your expectations are not met we want you to get your money back!
  • How do I request the Money Back Guarantee refund?
    It's simple! Contact Us and choose 'Money Back Guarantee' in the pull down options as your reason for contact. We will review your site and reports and, if approved, we will refund your purchase price with a smile. Please note, as this is a subscription service, any returns after 15 days will be based on a sliding scale.
  • Where do you accept orders from?
    JustMakeItEasy currently accepts orders originating in most countries.
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  • What currency are your prices in?
    All prices are listed in US dollars however you can use our currency converter to change your curreny type.
  • What payment methods do you accept?
    JustMakeItEasy is part of AntHillPress and as such uses the AntHillPress PayPal account. This account accepts VISA, MasterCard, American Express and Discover depending on your country of origin.
  • When am I billed?
    You will be billed at the time of sale. Access to products including Tools and workshops does not occur until your credit card purchase is authorized.
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  • What company will I see on my credit card bill?
    PayPal is the credit card clearing house currently used by AntHillPress our parent company. You will see "PAYPAL *ANTHLLPRES" on your credit card bill.
  • How do you keep my credit information secure?
    PayPal uses SSL technology (Secure Sockets Layer) to keep your information safe. Your sensitive information such as your credit card number or bank account number is not passed along to us, but kept safe with PayPal security. For more PayPal assurances visit PayPal.com.
  • Do I have to have a PayPal account?
    No. Creating a PayPal account is your choice although if you already have a PayPal account, you can use it.
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  • What ia a .PDF?
    PDF stands for Portable Document Format and you may encounter them with some of the tool options or education center. .PDF documents allow the formatting (text, colors, layout) to be seen as originally intended.
  • How do I see .PDFs?
    .PDF's are downloadable by using the free Adobe Reader. These documents travel (are downloaded) from our store server to your computer so you can read or view the information at your convenience.
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