A "Website Review & Report" can reveal how to improve your site for sales, conversions and visitor retention. Inside this report you will get answers to what you really need to do to make your website work for your visitors.

In addition to learning how to increase sales and visitor-to-customer conversions, you gain the satisfaction that the improvements you do now can improve your customer experience and increase your visitor sales and conversion rate for years to come.

Security threats are increasing in number and severity. Whether you are an administrator for a large corporation or running your own home based business, computer security is a critical consideration for you and your clients. This two part workshop provides an overview of computer security pinpointing the threats and the management strategies.

How to Run a Focus Group discusses a variety of feedback methods and offer full explanations on how to conduct individual feedback as well as feedback in a group setting. The concepts covered are written in a simple, easy-to-understand format with clear examples, sample script and schedule. Both the individual and group feedback approach outline advantages and disadvantages including timelines, amount of participation and planning requirements.